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Terms and Conditions

Our terms and conditions are listed below. These are so we can have complete transparency between us. Please don't hesitate to reach out if you have any questions!


No Shows

No show = no desserts! Our sweets are best enjoyed fresh. Not showing up to the agreed upon pickup time forfeits your order. But take heart - we'll donate to a family in need. Need to reschedule your order? Please reach out a week prior to your pickup time. If we can accommodate the change we will, but there is a possibility that we will not be able to arrange a last minute time change. Please note that date changes are NOT permitted.

Refunds

We can offer refunds up to 24 hours after the payment is accepted. Unfortunately, after that time, we cannot offer refunds as the supplies are already ordered.

Pick Ups and Deliveries

All orders are to be picked up on the date decided unless agreed upon otherwise. If you decide to place a delivery order, and it is available in your area on your date, a small fee will be added based on mileage and date. The pick up address is included on the invoice, but if you lose it, don't worry! We're only a message or email away.

Changes

Decisions are tough- don't worry! Any changes made to your order must be done at least two days before your reserved date. Anything after that will be under consideration and a fee may apply.

Inspiration

Thanks tons for bringing those inspo pictures! They're just that - inspiring. But your desserts may not be perfect replicas - we'll try to keep it close.
By placing an order with us (thanks!) you do agree to give us creative freedom - but of course we'll do right by ya!


Price Adjustments

All prices are subject to change. Prices are often dictated by ingredient costs. I'm always trying to provide the best tasting and wholesome desserts to my clients. This also means I can't honor old pricing (because the local grocery store won't honor their old flour prices - darn it).

Cottage Food Laws

We bake in a home kitchen not inspected by the health department. Our kitchen is not nut free, egg free, dairy free, gluten free. Boring disclaimer, but we have to say it per the law.

Colors

Pictures are worth a thousand words. But they're not always accurate. Colors and lighting in photos may be slightly different than what you end up with

After Pickup

It's All Yours Now. Once you pickup your order (thanks again, by the way), what happens to your cakes, cookies, and car doors (I hate door dings) is all on you! Keep 'em safe, keep 'em cool, and keep 'em away from the parking lot cart returns.

Communication)

                                                  Please give me about 2-4 hours to reply

Allergies

Achoo! Allergies? Baked goods are often made with foods that can be known allergens. While I can do my best to accommodate. Please do reach out - I may have a perfect referral for ya!


Okay? Okay!

See, I told you it wasn't scary! If that all sounds good to you, place your order! Woohoo!

Return and Refund Policy

What is your general refund policy?
As our product is perishable, our refund policy is as follows:

  • If you do not pick up your order, we do not give a refund. If you need it at a later date, you will have to pay for both. We cannot resell any product that is not picked up by the customer.
  • If there is a defect in your product please return it promptly, or the portion remaining, within 2 days of pick up.   In this case we will provide you a proportionate refund for the amount returned if we determine there is a quality deficiency.  We retain the right to judge our product quality for ourselves.  
  • If you try one of our products and just don't care for it, then we hope you try something different next time; however, a refund will not be given.
  • Cancellations and/or changes for decorated orders, must be made at least 2 business days in advance of the scheduled pick up time.  Store credit will be issued for cancellations received with proper notice. Your store credit expires one year from the date of issue. No cash refunds.
  • No refund will be given ever for an amount in excess of the original purchase price regardless of circumstance.


Gulrangi reserves the right to modify its exchange/return policy at any time

Copyright © 2024 Gulrangi - All Rights Reserved.

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